Privacy Policy
Last updated: June 20, 2026. Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information.
1. Introduction & Scope
At Ashwani Innovations, we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, dashboard portals, or use our flagship SaaS applications (such as Gurukul ERP, EduPath AI, InvoicePro ERP), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Key Takeaway: This policy applies to all websites, customer and admin dashboards, SaaS portals, and software services operated directly by Ashwani Innovations.
2. Information We Collect
We collect several types of information from and about users of our software products, including:
- Full name and email address
- Company name and job title
- Billing address and payment logs
- IP address and browser type
- Usage telemetry and click logs
- Device operating system logs
3. How We Use Your Information
We use the information that we collect about you or that you provide to us to power our applications, fulfill orders, and communicate updates.
Service Delivery
To configure and provision your SaaS products, support dashboards, and deliver license downloads.
Billing & Subscription Control
To verify subscription transactions, process invoice downloads, and notify you of upcoming renewals.
AI Assistant Improvements
To optimize chatbot response performance and train search algorithms (using completely anonymized user telemetry).
4. Data Sharing & Third-Parties
We believe your data is your own. **We do not sell, rent, or trade your personal information to third-party advertisers.** We only share data with essential infrastructure providers to deliver our services.
Absolute Promise: We share payment data with Stripe/Razorpay for transaction processing, cloud metrics with AWS/Vercel for database hosting, and chatbot logs with OpenAI/Gemini APIs for response parsing. All connections are secured via TLS 1.3.
5. Data Security & Storage
We have implemented industry-standard security measures designed to secure your personal information from accidental loss and from unauthorized access.
Encryption
Data encrypted at rest via AES-256 and in transit via SSL/TLS protocols.
SOC 2 Alignment
Hosting environments align with SOC 2 Type II security guidelines.
Enterprise Security
Gurukul ERP and NSS data logs are completely separated and encrypted.
6. Your Rights & Choices
Depending on your location (e.g., if you are within the European Economic Area under GDPR, or California under CCPA), you hold specific rights regarding your personal information:
**Right of Access:** You can request a complete copy of all your personal data stored in our databases.
**Right to Deletion:** You can request that we wipe all your account logs and files permanently.
**Right to Rectification:** You can modify your email, phone, billing name, or organization settings directly from your settings panel.